Frequently Ask Question(FAQ)

Wig Expart - FAQ

Frequently Asked Questions

Find answers to common questions about our wig services and products

What's the difference between synthetic and human hair wigs?

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Synthetic wigs are more affordable and low-maintenance, while human hair wigs offer the most natural look and can be styled with heat tools. Our experts can help you decide which is best for your needs.

How often should I wash my wig?

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We recommend washing synthetic wigs every 15-20 wears and human hair wigs every 10-14 days. Always use products specifically designed for wigs to maintain quality.

Can I color or style my wig at home?

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Human hair wigs can be colored and styled, but we recommend having it done professionally. Synthetic wigs cannot be colored and should only be styled with low heat.

How do I store my wig properly?

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Store your wig on a wig stand to maintain its shape. Keep it away from direct sunlight and heat sources. For long-term storage, place it in a breathable bag.

Do you offer wig repair services?

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Yes, we provide professional wig repair services including lace repairs, knot sealing, and hair replacement to extend your wig's lifespan.

How long does a typical wig last?

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With proper care, synthetic wigs last 4-6 months with regular use, while human hair wigs can last over a year. Our premium wigs often last even longer with proper maintenance.

Can I sleep in my wig?

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We don't recommend sleeping in your wig as it can cause tangling and reduce its lifespan. If you must, use a silk or satin pillowcase and consider a sleep cap.

How do I choose the right wig size?

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We offer professional sizing during consultations. Most wigs come in average size with adjustable straps, but we also carry petite and large sizes for perfect fits.

What's the best way to put on a wig?

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Start with a wig cap to secure your natural hair. Hold the wig at the sides, align with your forehead, then gently pull back. Adjust the straps for a snug fit.

Can I swim with my wig on?

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Chlorine and salt water can damage wigs. If swimming is necessary, wear a swim cap and rinse the wig immediately afterward with clean water.

How do I prevent my wig from tangling?

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Brush gently with a wide-tooth comb starting from ends, use wig-specific products, avoid excessive friction, and store properly on a wig stand when not in use.

What's the difference between lace front and full lace wigs?

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Lace front wigs have lace only at the front hairline, while full lace wigs have lace across the entire cap, allowing for more versatile styling including updos.

Can I use regular shampoo on my wig?

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No, always use products specifically formulated for wigs. Regular shampoos can strip moisture from human hair wigs and damage synthetic fibers.

How do I make my wig look more natural?

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Choose the right hairline, pluck the part slightly, trim baby hairs, use concealer along the part, and consider professional styling for the most natural look.

What's the best way to travel with wigs?

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Use a wig travel case or box, stuff the cap with tissue to maintain shape, and carry wig-specific products for touch-ups. For long trips, consider a portable stand.

How do I know if I need a wig cap?

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Wig caps help secure natural hair and create a smooth base. They're especially helpful if you have long or thick hair, or if you want extra security for your wig.

Can I wear my wig in hot weather?

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Yes, choose lighter cap constructions and breathable materials. Our monofilament and lace front wigs are excellent for warmer climates.

What's the return policy for wigs?

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Unworn, unaltered wigs in original packaging can be returned within 14 days. Custom and special order wigs are final sale.

Do you offer discounts for multiple wigs?

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Yes, we offer quantity discounts and special packages for multiple wig purchases. Ask about our loyalty program for additional savings.

How do I care for a curly wig?

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Use your fingers or wide-tooth comb to detangle when damp. Apply curl-defining products and avoid brushing when dry to maintain curl pattern.

What's the most natural-looking wig you offer?

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Our European human hair lace front wigs with bleached knots and hand-tied construction provide the most undetectable hairline and natural movement.

Can I wear my wig while exercising?

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Yes, but secure it properly with wig tape or adhesive. Consider a shorter style or ponytail for high-intensity workouts to minimize tangling.

How do I remove glue or tape residue?

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Use a specialized adhesive remover designed for wigs. Apply gently with a cotton pad and avoid rubbing to prevent damage to the lace or hair.

What's the shortest delivery time for wigs?

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In-stock items ship within 1-2 business days. Rush processing and express shipping options are available for urgent needs.

Do you offer wigs for men?

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Yes, we carry a selection of masculine styles and cuts specifically designed for men, with natural hairlines and appropriate density.

Can I donate my old wig?

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We accept gently used wigs for donation to cancer patients. Wigs must be clean and in good condition. Ask about our donation program.

How do I choose the right hair color?

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Consider your skin tone and natural coloring. We offer color matching services and can blend custom shades for perfect results.

What's the most popular wig length?

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Shoulder-length styles (12-14 inches) are our bestsellers as they're versatile and easy to maintain, though we carry all lengths from pixie to extra long.

Do you offer wig customization services?

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Yes, our stylists can customize density, hairline, color, and length to create your perfect look. Custom orders typically take 2-3 weeks.

How do I schedule a consultation?

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Call our studio or book online through our website. Consultations include sizing, style selection, and personalized recommendations.

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